Please watch the video below before contacting support about managing your subscription. We have put together a step-by-step video guide that shows you every aspect of navigating the website, creating an account, and all the different elements involved in effectively managing your subscription.
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Need to Cancel, Skip, or Pause your subscription? Before you contact support, please watch the step by step video showing you how to do this yourself.
We also have other detailed answers to the other most common questions in both written and video format on our Frequently Asked Questions page. Take a look to quickly find your answer.
Our dedicated customer support team that remains readily available to provide friendly assistance if you have any further questions, queries, or concerns. You can contact us using the methods outlined below. But before contacting us click here to login and try to manage your own account.
Alerts:
We are trying to reduce the amount of emailings coming into support. If you need help managing your subscription we would rather you do this yourself.
We have a step by step video showing you how to do this on the login page. Before contacting support click here and watch it to login and manage your own account.
Thank you for your understanding.
HOW TO CONTACT US
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Doggy Treat Box, Unit 1 Letitia Street,
Middlesbrough, TS5 4BE, England.
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