Managing your subscription couldn’t be easier. Simply log in to your account below once you have created your account using the same email address you joined with then you can make changes to your subscription or personal details whenever you like.
SUPER IMPORTANT NOTE: If you haven’t completed this step and logged in before then you’ll first need to create an account by clicking on the “create account” link on the login page below.
PLEASE NOTE: (Even if you’ve placed an order, you still need to create an account using the same email address in order to log in and manage your subscription.)
We have 3 different login options for you below. Over the lifetime of building Doggy Treat Box for technical reasons, we have used 3 different systems which is why we have 3 different login options below. But don’t worry I’ll explain which one you should log in to below with date ranges given for each login…
So, the first login we want to show you is called Shopify. This is the one we are currently using, and most people will need to log in using the green Shopify link below. We started using the Shopify login for our customers around April 2021. So, if you joined any time after April 2021 please click the green Shopify button below and log in. Remember you do first need to click on the create account link when you get on that page and you will need to put in the correct email address used when you joined, and you will also need to pick a password. Once you do this you can then log in.
This next login link is called Subbly and we used Subbly in-between the months of June 2020 up until April 2021. So, if you joined us within this timeframe you will need to click the link below and login.
Unlike Shopify you will have already created an account when you joined so you should be able to just login. If you can’t remember the password for this Subbly login you can always use the lost password feature. I also urge you to go to your emails and search for “Doggy Treat Box” and you should be able to pull up all emails from us and inside the emails you will have links inside to just log straight in.
When searching your emails for us “Doggy Treat Box” You will also be able to find active your account emails for the people on Shopify accounts. But again for the Subbly the emails you will find from us “Doggy Treat Box” you will always find a link inside the emails to login. If you use the lost password feature this will help you get access once again.
Lastly, we have the BOLD login customers. This was the first thing we used when creating Doggy Treat Box, so we do have some very old loyal customers still on this one with us. We stopped using this and changed over to Subby around June 2020. So, if you joined before June 2020 then you will need to login to BOLD.
Just like the first Shopify option above with this login you will first need to click on create account and use your correct email to create an account and pick a password before you can login.
I know this might be a little confusing having 3 logins but I’m sure you will work out which one your on. If you have any problems, you can of course contact support. However, we are trying our best to reduce emails coming in because we are very busy putting Doggy Treat Boxes together.
So please before you contact support try and login and manage things yourself.
Thanks for understanding.
Lee & Lula – Doggy Treat Box
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