Welcome to
the FAQ's Page
Search through the tabs below to view a short helpful video on each FAQ

When will I be billed and when will I receive my Doggy Treat Boxes?

We bill all our subscribers on the 1st and ship all Doggy Treat Boxes around the 15th – 20th of each month.

Please watch the video below for more information.

What currency will I be billed in?

We bill our customers in Pounds £ but ship worldwide.

Please watch the video below.

Can you cancel the subscription at anytime?

Can you skip months?

Can you get a box every 2 or 3 months instead of every month?

How do I update my credit card?

How do I change my address?

Yes you can do all that and more. Please watch this video which will walk you through step by step showing you how to manage your account.

All them questions are covered inside this video.

What kind of treats and toys go inside a Doggy Treat Box?

Watch the video below to find out.

Are the treats suitable for smaller dogs or puppies?

Yes our Doggy Treat Box can be suitable for smaller dogs and puppies.

Please watch the below below.

My dog has allergies will the treats be ok?

Please watch the video below.

I have more than one dog. Will the treats inside one box be enough?

We have 2 different Doggy Treat Box options for you at checkout.

Please watch the video below for more information.

How many treats do you get inside a Doggy Treat Box?

Please watch the video below.

How much does a Doggy Treat Box weigh?

Please watch the video below for more information.

Can I get a refund?

Yes everyone is backed by our Doggy Treat Box guarantee.

Watch the video for more information.

I did not receive my Doggy Treat Box?

Don’t worry we will help.

Watch the video below.

If your questions aren’t answered above, e-mail us using the contact form on this website and we will be happy to help!